Westbrook Motors

I've purchased my daily and a car for my mom from here. Over 50k miles on my car with no issues. Honesty and quality cars.

Nice selection of clean, rust free, used vehicles, most with new tires. I was looking for a 4wd SUV, something with low mileage for the year, clean inside and out. They had several vehicles that fit that criteria for me and in the price range I was looking for. I did a background check on a few vehicles. I knew that they came from Florida and could see the standard maintenance performed. Buying any used vehicle is a gamble. But if you can see that oil changes have been done on time and other general maintenance performed it helps make an informed decision. I am a do it yourselfer. I inspected the vehicle inside and out and the undercarriage. The vehicle being rust free was a top priority for me since I new I was buying a 12 year old vehicle with almost 100k miles. I knew there would be some general maintenance issues coming up and that makes working on it and replacing worn parts so much easier than buying a used Michigan rust bucket. Time, use, weather, and Mileage wear things out. It's not a question of if something will go wrong with any vehicle. Things will wear out and need replaced. I have had the vehicle for close to 6 months and driven almost 8000 miles now. Purchased with about 92000 miles and just rolled over 100,000 miles. I just replaced the front passenger side wheel bearing that started making noise a few weeks ago. Simple to do since this is a clean rust free car. $190.00 part an online auto parts wholesaler and 2 hours on a Saturday and it is fixed. For reference a local repair shop quoted me $450 for the part and $250 for labor. This is typical wear and tear and to be expected when I bought a now 13 year old vehicle with over 100k miles. I never expected the dealer to have a crystal ball that sees in to the future and replace every part on every car that he sells that might go bad. That would be incredibly unreasonable. There is a reason that even car manufacturers limit their bumper to bumper and powertrain warranties on new vehicles. Parts have a reasonable expected service life. I knew that I was buying an older used vehicle AS IS. I don't recall the name of the person I dealt with at Westbrook Motors. I assumed he was the owner. He was friendly, and very easy going. He was not a used car salesman trying to sell me something to make a buck. He let me look at what I was interested and made the buying process quick and easy. I never got the impression that he was anything but honest about what he knew about the vehicles on the lot. Even tho it was an AS IS purchase he said if there is something minor that happens in the next few weeks after the sale like a sensor, or bulb, to come in and he'd take care of it. I don't expect to be in the market for a new to me used vehicle for a several years now but when I am, I will definitely check here again.

I bought car last week. Picked up car on E had to get gas even to get home. I think should have at least put some gas in before pickup. Was going to take grandkids for ride but could not find seatbelts in rear seat. Had to remove backseat to find them. They were completely underneath. Very disappointed so far in service. Hopefully no trouble with car.

Do not consider this dealership, major red flags. The salesman would only offer five minute test drives. When asked why, it was because the "vehicles were low on gas." I offered to fill the vehicles and was denied. Additionally, the salesman told me they would have to hold my license (refused to make a copy) while I went for a test drive, which is illegal. Could not ask for a better "perfect storm" of a dealership. To top it all, the salesman tried to discredit my knowledge of vehicles while trying to make a sale. Avoid this place at all costs.

So My father-in-law recently bought a used car from Westbrook motors leaking oil everywhere in my driveway they did fix it but my father-in-law had to pay half of repairs when he had a 30 day powertrain warranty still in affect also when we picked up car the day he bought it the low washer fluid light was on they didn’t repair that I had to buy the part and put it on for him. I don’t recommend buying any car from them they sell crap cars.