Giles Nissan Lafayette

I just purchased a beautiful ‘26 Nissan Sentra. The process was quick and easy. Adrian and Whalen were absolutely the best. They both far exceeded my expectations. I would send anybody I know to them

I had an amazing experience working with Brock when he helped my 18-year-old daughter purchase her very first car. From start to finish, he was patient, knowledgeable, and genuinely cared about making sure she felt comfortable and confident in her decision. Buying a first car can be overwhelming, especially for a young buyer, but Brock took the time to explain everything clearly and never made us feel pressured. He made the entire process smooth and stress-free, and we truly appreciated how respectful and attentive he was to both of us. It meant a lot to see someone treat my daughter with such kindness and professionalism during such an important milestone. I highly recommend Brock to anyone looking for a trustworthy and dedicated car salesperson. We couldn’t be happier with the experience!

Brock & Justin Dugas I had an amazing car-buying experience from start to finish! The salesperson, Brock Degeytair, was professional, knowledgeable, and truly listened to what I wanted. They made the entire process easy and stress-free without any pressure. The sales manager, Justin Dugas, was also fantastic and worked hard to put together an understanding deal that fit my budget and needs. Their honesty, patience, and willingness to help made all the difference. We have peace of mind about an unexpected situation. I’m excited about my new car and highly recommend this dealership to anyone looking for great customer service and a team that genuinely cares about their customers. Thank you for making this such a positive experience!

I did an online purchase through third party and I sent Kalon Comeaux an email. Once I spoke with Mr Comeaux, everything went pretty fast and smooth after that. I purchased a used car for my Mom and his customer service was great. Pleasant smile and he was very friendly.

My wife drives a 2018 Nissan Armada SL. Last year on Wednesday, September 25, 2024 we started experiencing slipping from our transmission. We made a service appointment to have our vehicle inspected. We received a call from the Giles Nissan service department saying our transmission was inspected and good. We picked up our vehicle and continued to experience slipping from our transmission. Fast forward to October 17, 2025 our family was out in our Armada and when I put the vehicle in reverse to park, it did not engage. I then adjusted the shift to drive and we moved forward. I switched back to reverse and nothing happened! On Monday October 20, 2025 we made another service appointment. Our transmission was then deemed no good and needing to be fully replaced. Our extended warranty was up as of September 29, 2025. We then received a quote of $6,783.31 for a used transmission or $11,291.31 for a new transmission. This was the moment we brought up the fact to Carmen, who was our service advisor this day and the year before, that we had our transmission checked exactly 1 year ago by GILES Nissan service department and the transmission was deemed good. We were able to verify that on September 29, 2024 GILES Nissan service department inspected our 2018 Nissan Armada's transmission for the transmission problem that we had presented previously. Carmen then responded that she would contact Nissan and see if they would give us any help. The next day we received a text message from Carmen stating that Nissan would not take full responsibility and they offered to pay 60% of the 11,291.31 and that we would be responsible for the other 40% bringing our total to $6000 after tax. This is absolutely insane and unacceptable. Our 2018 Nissan Armada SL has 86,000 miles. We believe this transmission was defective from the beginning and really showed signs of that last year when we brought it in to be fixed. Had GILES Nissan taken our inspection and service seriously, we could've gotten ahead of this issue while our warranty was still effective. After googling the vehicle and its transmission reviews online, we have learned there are many others who have experienced transmission problems with their Nissan Armada as well. Nissan should take full responsibility knowing they have sold many faulty transmissions with their brand. I also drive a 2017 Nissan Titan with the same engine and transmission as the Armada and I experience the same issues. We both will most definitely not be purchasing a Nissan for our next vehicle.