Navicar

So far my experience has been 5 stars. Jeremy, my sales rep was responsive and quick. The process was so streamlined and nearly effortless on my end. I was able to do everything online and my new used vehicle was delivered to me the next day. My experience was so great I’ve been referring them to friends and family. Their concierge team reached out to make sure we were off to a good start. Smooth sailing so far and I say definitely check them out especially if you are credit challenged. I’m so happy with my new car!

I saw this gorgeous Jeep and instantly knew I needed it. Eddie M. was an amazing sales representative who helped me through every step of the process of purchasing my Jeep. I was very nervous, but he made it very comfortable and helped me with every question I had. He made me feel comfortable, even when I was unsure. It was a wonderful experience, and I would go through them again. As well the office staff Brandi, Samantha and Blanca made the process flawless! To sum it up this dealership is one of the BEST and customer service was A+ would HIGHLY recommend shopping here to ANYONE looking for a RELIABLE car with QUICK, and PAINLESS customer service!

Extremely predatory experience — please read carefully before doing business here. I have been trying for years to get out of a financially harmful auto loan tied to a vehicle purchased through this dealership and its associated companies. I recently learned that the dealership has not been buying vehicles back for years, eliminating what I was led to believe could be an exit option and leaving me effectively trapped in the loan. At the time of purchase, thousands of dollars in add-ons — including a service contract and GAP insurance — were rolled into a long-term, 7-year loan, significantly inflating the amount financed. I was told by the sales agent, Brian Goines, that these add-ons could be canceled at any time and refunded to help reduce the loan balance. That representation later proved to be inaccurate. Mr. Goines no longer works there, and I am now being told something entirely different. The warranty sold to me was later confirmed to be only a 4-year / 48,000-mile contract, which expired quickly due to mileage — a critical limitation that was never clearly emphasized during the sale. I was left with the impression that I had meaningful long-term protection when I did not. The most damaging part of this experience has been the absence of a realistic exit strategy. Despite repeated attempts to resolve the situation responsibly, I have been left with a high loan balance, limited options to sell or refinance, and ongoing financial and emotional stress. This has taken a real toll on my peace of mind. Rebranding does not erase predatory sales practices. I strongly caution anyone — especially young or first-time buyers — to demand written clarification of all add-ons, understand how quickly warranties can expire by mileage, and never rely on verbal assurances when dealing with this company.

RUN (DO NOT WALK) AWAY!! By far the worst car buying experience I have ever had, the cars are not well looked over or inspected before sale. The staff is lazy in my opinion and aren’t very diligent in explaining or helping the customers at all. They literally just make doing what I feel like should be simple business hard. I have less than a year left to deal with these people and I will never return.

My Kia was stolen I had cpi coverage n auto insurance which is mandatory to keep when purchasing a vehicle from them they have yet cash me out for my car but instead reaching out to me for payment… I had coverage for this company n my own Insurance company Through your company it’s mandatory to have insurance it can’t even be late without you disabling the vehicle so how did my insurance not pay out… if they didn’t not pay out that’s on the company I made payment and your company accepted that insurance company for my contract