Jackson Chevrolet

Justin Gilbert is absolutely amazing. My first time ever going into a dealership, I explained what I was looking for, and he helped me find the perfect fit. He wasnt pushy, didnt seem to mind whether he made the sale or not, he just seemed like he was genuinely interested in making sure my wife and me walked away happy, and we did! Again, thank you so much for the time you spent on us Justin! We have found our new car salesman!!!!

Jaylen helped us get our new vehicle and did the best job!!! Was so helpful through all of it, was extremely kind and understanding of what we needed. Did not waste time showing us anything we wouldn’t want or didn’t fit our budget, overall did an awesome job. Made it a really quick and easy deal. Definitely ask for him if you’re looking for a new vehicle, we did not expect to walk away that same day we just went in to talk with him and see what could be done. Great dealership and great experience

Had the pleasure of dealing with Justin over the weekend, was able to get my disabled mom a nice newer car that we can actually put some faith in. Monday around noon Justin called to make sure we have been happy with the vehicle, I’ve never once in the 6 new car purchases I’ve made has anyone ever called and asked that. Great work Justin! Thanks so much!

My husband purchased a truck from Jackson’s in Sullivan, Il August 2022. We chose this 2008 Chevy Silverado because it had low miles and was very clean inside and out. We were told that it was fully inspected and they changed the rear brakes and the switch on the drivers side window.. They DID NOT, however, disclose the numerous oil leaks and several boot problems (to the tune of almost $2000 to repair). We had decided we would deal with that anyway. When we took this truck to a service center to look at and assess, they called right away. The entire frame was completely rusted and in many places clean through! We spoke with 2 different auto body/welding businesses, who said nothing outside of a new frame would fix this and there was no guarantee how long it would last! We went back to Jackson’s and demanded they take the truck back and cancel the deal. Their response was for us to buy yet another vehicle from them and “trade up”. Would you do business again with a business that was this dishonest and fraudulent? After making complaints to the Illinois Attorney General, Better Business Bureau and General Motors, they agreed to take the truck back, but only give us the original price of the truck. We still had to pay for the taxes and fees…. SO, $1500 lesson! NEVER deal with Jackson Cars Dealerships again, and always have another service center check out a used vehicle before a purchase. BUYER BEWARE!

Got a car in January 2026 it was in the shop less than 30 days had to have a new transfer case they're still something wrong and it was a 2016 Lincoln MKT! The sad thing is they know I'm a single mother and I'm on a limited income and they sold me a car that was junk for $18,000 I do not recommend buying a vehicle from this company. They also told me when I got the vehicle they put brand new tires on it and brakes will come to find out they only put new brakes on the back not the front end and if the tires were new why does my tire continue go flat I haven't even drove in 3000 miles on this car and it is a piece of shit! You got to look when it comes to companies like this they don't care about their customers they care about their bank account and wallets! And this is proof! And by the way it's April 2026 in the car still and bad shape!