Jacksonville Auto Sales LLC

I've bought two vehicles from this dealer. I work mostly with Tony. First impression is just like any other car dealer but he's genuine and honest. I can't say that for big name dealerships. Once you get to know him he's very likable, and he takes good care of his good customers. Customer since 2014. A few years ago there was another employee here who made an attempt at stealing my payment but I was able to catch it, reveal it to Tony and that person has since been removed. I will not mention that person's name, but read the 1-star reviews and you'll see a common pattern.

This establishment is owned by a nice, kind gentleman who is bilingual, his name is Jose. I purchased a car from him then I referred my daughter who also purchased one. He has great dependable cars and will work with you to keep you in your car should you fall into hardship. Great place to come if your looking to get wheels without the hassle of major car dealerships. Clean office with nice clean restroom. Great place to come

Almost all the vehicles are older models and high miles. The fact that you can’t get nothing in the lot for $1000 down payment is a joke. Good luck

Sadly I had to give this a star, wish I could give negative. To start car check engine light was on and ac didn’t run owner stated he would fix both problems. He wanted me to bring car back Monday as it was to late do Friday . I went to bank to get money as I was not financing. Came back car was in back being fixed so he did this as a distraction. Fixed ac and reset check engine code. He told me I had 30 days if I changed my mind. But when I returned under 30 days to do so with him he said no go. So I can’t post a pic but it needs cam shift sensors , crank shaft,o2 sensor wires we cut. They stated it was a junk yard motor put in it. DONT BUY FROM him

Wouldn't even give them the star if I didn't have to in order to write a review. I'm a disabled combat veteran pursuing my college education after a 6 year enlistment. I explained all of this to Jose. He showed me a 2002 hyundai sonata that "has a newer engine with 80k miles and will take me wherever I need to go". His sentence was the selling point for me. I trusted him especially after explaining I needed to stay within my financial means and needed a car that would last until I finished my college education. In 3 1/2 weeks I have a check engine light on after two ripped tires, new battery, new alternator, sealed the windshield fluid reservoir, need a tie rod and ball joint, had to change out the transmission fluid due to no pink color in the fluid when I was getting the oil changed for the first time and also had to replace the air filter. Over $1,670.00 in 3 1/2 weeks on a fixed income for compensation from injuries incurred from the war. I came to him this morning with all receipts and pleaded with him to reimburse me due to him giving false information to sell a vehicle to me. I told him he could have the car back and he could just give me my down payment and 1st scheduled payment back and also reimburse me for the parts and labor as I would be turning in a tag I just paid $150.00 for on the 31st and would have to eat the money spent on an insurance policy for full coverage in the amount of $216. Both of us would be losing money from the transaction. I explained that we needed to come up with a solution in order to recover some of the loss since my vehicle has been sitting for a week because I don't have any more income to put into it. He was pompous and arrogant with his response explaining that a check engine light means nothing and I should be able to drive it with no problems. I'm a woman and even I know that a check engine light could mean a multitude of things; however, that doesn't mean I should ignore the light and continue full speed ahead. The day I had to meet him back at the lot because the alternator and battery went out on the car, he gave me my keys after the work was completed and said, "You won't have any more problems from this vehicle." The very next day the check engine light pops up. It's very difficult for me to understand why a business would knowingly give a combat Veteran this much hassle. This is a military community and this is the first (and hopefully last) time I have ever been duped into wasting money the government provides me with to support myself while I recover from the aftereffects of the battlefield. It saddens me that after all I've sacrificed over the years, I don't even deserve honesty in a business transaction in the United States. Jose saw me as a means to an end to remove a lemon from his lot and didn't consider or care about the financial dilemma he placed me in.