Veteran Auto Mall LLC

I stopped by at veteran auto Mall to Inquire about a vehicle service was amazing. The purchasing process was quick and efficient would definitely recommend other to stop by and check out their inventory. Thank you everyone at Veteran Auto Mall for your help and great service

I am very happy I went to Veterans Auto Mall. I was upside down several thousand dollars, yet Bobby and his team took my trade in and put me into an awesome car with lower miles. Not only did I get a nice car but my car payment was the same. I can't emphasize how much they helped me. I will always recommend Bobby and his team to everyone who needs a vehicle. Veterans Auto Mall helps everyone, not just vets. Thank you

Well where do I begin? First I purchased a 2020 Nissan Altima from there Pinellas Park location last July. Sale was great and Bobby seemed like a genuine guy. Well after 4 months the Air Conditioning stopped working. I had purchased an extended warranty when I bought the car for $1800. So I brought the car to Coice Auto for them to look at it. Veterans Auto location was destroyed by the hurricane during this time. Choice Auto informed me that the evaporator needed to be replace and also a motor mount. The warranty I purchased denied both. So I called Bobby hoping he could help me out. I was sympathetic to him because he also lost his home. After numerous calls and text to him to explain that Choice Auto wanted $2000 to replace the evaporator he tells me his mechanic can do it for $800. I was happy to hear this a few days later asked location of the shop. No response. So I kept trying him for months. No response. By now I was getting very frustrated and beyond that now as hot weather is here. I'm 68 years old with health issues and on Social Security income. I can't afford $2000 repair. All I ask is the shop where I can repair this part for $800 but they refuse to contact me. I just hope other customers are treated with more respect than I have been.

Disregard the original 5 star review below. Went in to renew my registration (almost a year later) and was told the dealer still has a temp hold which never was released and the title is still not in my name. The tax office said the dealer has up to 30 days to complete those items. If no return call soon, next step will be filing a complaint with DMV regional office and an attorney. (Traded in 2019 GMC Terrain for 2018 F150 XLT. By far the quickest and smoothest car buying process I’ve ever experienced. No games or gimmicks. Bobby took amazing care of us and we would do it again. Highly recommend)

Purchased a car 2 months ago and thought all went well. 2 months and we still don’t have our license plate or title. They’ve made us 2 temporary plates and even said they were overnighting the 2nd one. It never came. It took my husband going into the dealership to get the 2nd temporary plate. We went to the tax collector today and were informed that the dealership hasn’t even gotten the title out of the previous state it was titled in. Texts, emails and calls went unanswered most of the time. Bobby’s mailbox is full and you can’t leave him a message. Apparently once they get the money they stop caring or responding. Unforunate since I was going to purchase a second car for myself. 2nd tag expires today and we can’t drive the car we paid cash for 2 months ago. Buyer beware!