Si Se Puede Autos

In Richmond there is over 20 dealers but what makes this dealer stand out from the rest was the costumer service. friendly honest service they were very fair and compliant towards my questions.. the sales men were great they did the best to help me out they did not shut the doors like other used dealers. the location and cars were clean and uncluttered. I would advise people to come to this location if they are financially inconvenient they have more financing options then most used dealerships in the area my down payment was short they worked with me even offered to have me do a trade in for my used vehicle for my down payment.

DO NOT BUY A CAR FROM THESE PEOPLE. they sold me a car with electrical computer issues. i noticed the problem a day after my loan was finalized. they said sorry we cant help you. im a single mom. this really made things hard for me. the car would turn off randomly. even turned off on the freeway in middle of the lanes with my kids in the car. extremely dangerous. this place needs to be shut down to never be able to sale a car again.

I don’t recommend. they sold me a car with a broken subframe, knew it was broken and still sold it to me. I later on found out that that was actually a lawsuit be careful when buying from these scam artists.I have friends that was also scammed by these people! And who actually won their civil lawsuits. Sometimes too good to be true is TOO GOOD TO BE TRUE

If you are looking for a car let this be your last resort and if you are a single mom definitely bring a mechanic !! All salesman‘s at si se puede are very unprofessional and discriminate against women , also be careful signing the fraudulent contract’s they have . All the cars may look good but they are over priced lemons EVEN THE BANKS THEY GO THROUGH FRAUDULENT !!! DO NOT SHOP With si se puede!!!!!!!!! NEGATIVE 5 STARS

I gave this rating but a negative 5 would be more appropriate. I'm not sure where to start with my list of issues with them, so i'll just start from the beginning. The service was good at first but I guess it was just to get my gaurds down. I was sold a car that was filthy on the inside. I excepted it because I was told that it was a fresh repo and that I could bring it back within three days and have it fully detailed. Within the first day of having the car I had noticed a slight popping sound coming from the front left tire. I immediately notified the young lady Deanna that had sold me the car and she said that someone would get back to me. Keep in mind that this was only after having the car overnight. No one contacted me even after I'd called several times. I had also noticed a powerful stench of the exhaust as is their were some sort of leak. Then I noticed a disturbing sound coming from underneath the car which sounded like the muffler, which was hanging lower than normal. I am a working class, family man with very litte time and even less money to waste. On my first available day off I took a trip to Si Se Puede to get some answers and to show them what was going on with the car and they told me to leave my car there for one hour and that they would call me when they were done looking at it. I returned an hour and a half later and it hadn't been touched. I had lots of important errands to run, so I asked if they had a loner of something, as this car was my only tranportation and they told me "NO". I'm not one to complain, but at this point I was beginning to feel a bit frustrated. I asked to speak with the owner and again, I was told that someone would get back to me. No one had contacted me. By week two my car was loosing power from the muffler issues, it was shaking and making a popping noise. I learned from a mechanic that the popping sound was because my shock was broken and could have collapsed at any moment. The shock started to poke through the hood and fender of my car and by two and a half weeks the car wouldnt change gears. It would get stuck in "Stick Mode" and would drastically loose speed on the freeway. I have lost time and money dealing with this beautiful LEMON that Si Se Puede has sold me. The last time I had spoken with anyone there I was basically told that the car was sold "AS IS" and that if I expected them to help me in any way with the car, that I would have to pay them for all of the services. I find it extremely difficult to believe that no one knew of these issues that this car had. Most of them arised within the first two weeks. Check engine lights and all. This is horrible business. If you plan on purchasing a vehicle from these people please purchase a warranty. Never buy AS IS. If they are offering a car AS IS then more than likely, it's a problem that the lot is trying to dump on you.