Cherry Downtown Motors

Sajjad and Cherry Hill Motors are great. He is totally transparent regarding every aspect of a car he sells. Helpful, answers all questions, shows all records, no pressure and the car is excellent. Glad I found him and hope to more business with him in the future. Highly recommend.

The Mazda5 that I purchased in April has worked flawlessly (for an used car) and has had no issues after 4000 miles. The transaction was straight forward and everything was done within 2 hours time of arriving at the office and taking the car out for a 25 minutes test drive. Very pleased with the experience & purchase.

I had the best experience at Downtown Motors. I bought my first car, a beautiful 2012 Honda Civic, and Abdul did everything in his power to give me the best deal possible. He was so kind and extremely helpful. You can clearly tell that Abdul has a huge heart and lots of compassion for his customers. I will always return to Downtown Motors for all my cars in the future, and you should too! They have beautiful cars and the absolute best customer service EVER!

Downtown Motors is the BEST and Abdul goes above and beyond during the whole process! Everything is explained clearly and you are well informed throughout it all. I had a VERY challenging situation and after going to many other dealerships and being turned down, Abdul was able to get me a car! The customer service is great and very friendly, literally no other dealership compares. Don’t hesitate in coming here when looking to buy a car!

I am extremely disappointed with my experience purchasing a car from this dealership. I bought my vehicle here and in less than 5 months it already needed a complete transmission replacement and it had a pretty big oil leak so I had to replace also the oil valve. When I contacted the dealership, Sajjaad told me that “with used cars, these things can happen” and claimed he had no idea the car was in poor condition. This was especially upsetting because I made it clear that I was buying this car to safely commute with my baby — this wasn’t a luxury; it was a necessity. When I brought the car back to him, he personally drove it and quickly called me to say “there are no issues.” I insisted he drive it longer, and only then did he finally admit that the transmission was failing. He also told me, “you never know how long a used car will last.” If someone selling you a car said that to you on the day of the sale, would you feel confident buying it? No one would — and no buyer should accept that excuse after the fact. I want to be fair and say that Sajjaad appeared to be a nice man at first, but after my experience and after seeing multiple other reviews reporting the same issue — needing new transmissions right after purchase — it is impossible for me to believe he isn’t aware of what he’s selling. The pattern speaks for itself. It feels clear that he is knowingly selling vehicles that are at the end of their life. He offered to “help” by sending me to the autobody shop next door, where they replaced the transmission and “reduced” the labor cost. Not only was the job done poorly, but they failed to code the new transmission, which is an essential part of the repair. I then had to take the car to a specialized shop in San Francisco and pay even more money to finish the job correctly. The specialized shop provided diagnostic proof that the transmission was never coded — meaning the work I paid for was incomplete and unsafe. This was not just a car for me. It was the only way I could commute to daycare with my infant. To take advantage of people in situations like mine is not only unacceptable — it feels deeply inhumane. I trusted this business with my savings and my child’s safety, and they completely failed me. I strongly advise others to STAY FAR AWAY from this dealership. The part I purchased on my own—due to understandable mistrust at this point—is not the issue. It’s also important to note that They were the ones who y directed me to the store where I bought the part, as it’s the same place you normally use. Below, I’ve attached the photos showing the faulty codes that confirm the necessary programming/coding was not done correctly.