Cavenaugh Automotive Group

The Cavenaugh Ford Lincoln has top tier mechanics, advisors, and salesman. Great group to work with and they always make it easier with there team of professionals

We purchased our vehicle here. Highly recommended! Also highly recommended getting a service contract, as it covers stuff up to 100,000 miles. At 60,000 miles, the vehicle encountered an issue. The service contract covered a tow from our house an hour away and a loaner vehicle for my husband to drive. Super friendly staff and great service!

Skeptical they dont always inform you on certain things, i took car in for oil change and later found out they sent it next door to quicklane for the change so be observant when going here for service ask questions make sure you get what you pay for .

My wife takes our Hyundai there for every service. Last week she made an appointment for this Friday (12-1). She called to confirm and found they had not made the appointment, so they said they would get her in today (11-30). She showed up for the rescheduled appointment and they still don't have her booked! They say they will work her in. When they get to her car, they find that we have an oil pan leak, and she is 3 1/2 quarts low! They tell her they can't do anything because they are leaving and it takes 3 hours to fix! She had to practically beg them to top it off with oil! This is unbelievable! It was 11:30 on a Thursday and they couldn't help!

I've had such a terrible experience with Hyundai in the state I just moved from that I was so glad to be able to use a different dealership for all of my needs. The experience with Cavenaugh has been just as terrible if not worse. Even though I'm a Hyundai customer I was told that I didn't purchase my vehicle from them that I was pushed to the end of their list until their customers were taken care of. They had my vehicle for almost 2 months, the customer service was absolutely terrible but they wanted to act appalled that I was upset about the situation. I called about my car being ready because not one time did they contact me the entire time and the girl told me they didn't have my car, I knew for a fact they did and told her but instead she continued to argue with me saying they didn't and she would text her manager and see what's going on. They had the car of course the entire time. Another manager made the comment that I was upset over a $30,000 car when he owned a $120,000 Denali! Does that mean my vehicle didn't matter? I'm stuck using them for all of my future needs because of my warranties on my Limited Model $50,000 vehicle I have has to be honored by a Hyundai dealership only and there doesn't seem to be another one closer than 2 hours away. I actually cried going home because of how terrible I was made to feel when they were in the wrong not me